Talking Tenancies

Dispute resolution

When tenancy disputes occur, the RTA encourages all parties to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement.

In this week’s episode of the Talking Tenancies podcast, we discuss the dispute resolution process with Shae Francis from Customer Experience at the RTA.

Vacating a rental property

When it comes time to move out and vacate a rental property, it’s a great idea to make a checklist and follow a step-by-step process to ensure it goes as smoothly as possible. In this week’s episode of the Talking Tenancies podcast, we discuss vacating a property with Sarah Halligan from Customer Experience at the RTA.

Breach notices

A breach of the tenancy agreement is when the property manager/owner or tenant fails to comply with any part of the agreement. In this episode of the Talking Tenancies podcast, we discuss breach notices with Sam Galer from the RTA.

Starting a tenancy

You’ve been on the hunt for your dream rental and finally found the right home for you.  After the inspection, you love it and want to take steps to rent it – so what happens next? In this episode of the Talking Tenancies podcast, we discuss starting a tenancy with Cassandra Chow from the RTA.

Your rights on repairs

A managing part is responsible for ensuring the property is fit to live in and in a good state of repair. A tenant is responsible for notifying their managing party in a timely manner if repairs are needed. Our expert from the RTA is Kimberley Galumalemana from the Quality and Training team.

When a tenant leaves unexpectedly

In this episode, we look at what happens when a tenant leaves the property unexpectedly. It may be that a sole tenant or co-tenant has died, the property has been abandoned, or the tenant is unable to return to the property. Our expert from the RTA is Antonella Spatola from the Dispute Resolution team.

Routine Inspections

RTA Support Officer Ben Gerwald assists in taking an in-depth look at routine inspections, which can lead to some tricky conversations between parties.

Life cycle of a bond

In this episode we take a look at rental bonds and the process around lodgement, refunds, disputes, increases and how the RTA supports tenants and property owners and managers throughout the life cycle of a bond. Our RTA expert in this episode is Matt Sturgess, Manager, Customer Experience.

Gardens and Maintenance

Gardens & Maintenance during a tenancy can cause headaches for both tenants and property owners or managers if there is not clarity around responsibilities. In this episode we get into the nitty gritty of gardens and maintenance and answer some of the frequency asked questions we receive. Our RTA Expert in this episode is Sam Galer - Manager - Customer Experience.

The RTA's role in renting

The RTA empowers people across the state to navigate the rental market and provides a range of other services to ensure renting works for everyone. In this episode of Talking Tenancies we look at the RTA’s role in renting in Queensland with Acting Director – Customer Experience, Natalie Townsend.